Terms of Service

The Provider offers the following services through the Website: Booking of kitesurfing classes from beginner to advanced (foil, tt, strapless) and of yoga classes.

The essential characteristics of each service (duration, price, terms) are described on the relevant Website pages prior to booking.

3.1 Booking Process

Bookings are made through the booking system integrated into the Website. The Client selects the desired service, an available date and time, and provides the required information (name, e-mail, phone number, etc.).

3.2 Confirmation

Every booking is confirmed by e-mail sent to the address provided by the Client. This confirmation constitutes acceptance of the booking by the Provider, subject to actual availability.

4.1 Price

Service prices are stated in euros, includes taxes, as shown on the Website at the time of booking.

4.2 Payment Terms

Payement is made before or after the services completed by bank transfer, cash, or card depending of the client choice.

4.3 Invoicing

An invoice or receipt is available upon request at info@windprana.com .

5.1 Cancellation by the Client

The Client may cancel or reschedule a booking under the following conditions:

• Free cancellation up to 24/48 hours before the appointment for private coaching services or 1 month before the camps.

• A fixed cancellation fee applies (50%)

5.2 Cancellation by the Provider

In case of unavailability, the Provider will notify the Client as soon as possible and offer a rescheduled appointment or a full refund, at the Client's choice.

5.3 Right of Withdrawal

Under French consumer law (Article L221-28 of the Consumer Code), the right of withdrawal does not apply to services fully performed before the end of the withdrawal period, nor to accommodation, transport, catering, or leisure services to be provided on a specific date. [Adjust according to the exact nature of your activity — recommended to verify with a professional if you sell remote services to consumers.]

The Client agrees to:

• provide accurate and up-to-date information when booking;

• attend the scheduled appointment or provide notice of cancellation within the timeframes set out in Section 5;

• pay the agreed price according to the terms set out above.

The Provider agrees to perform the service diligently and professionally, in accordance with the standards applicable to its industry, and within the agreed dates and times, except in cases of force majeure.

The Provider shall not be held liable for failure to perform its obligations in the event of force majeure, nor for damages resulting from improper use of the service by the Client.

In all cases, the Provider's liability is limited to the amount actually paid by the Client for the relevant service.

Information collected during booking is processed as described in our [Privacy Policy].

Any complaint may be sent to info@windprana.com . In accordance with Articles L616-1 and R616-1 of the French Consumer Code, the Client may also use the free consumer mediation service, whose details will be provided upon request.

These Terms are governed by French law. Any dispute shall be submitted to the competent courts, subject to mandatory consumer protection provisions.

The Provider reserves the right to amend these Terms at any time. The applicable Terms are those in force at the date of booking.

For any question : info@windprana.com